Shipments and returns

Your pack shipment

YODEL EXPRESS 24 (Standard Carriage) will arrive 24-48 hours after being dispatched. Delivery time is between 9am and 6pm. YODEL PRIORITY 12 (Guaranteed Next Day by 1pm)

Packages are generally dispatched within 24-48 hours after receipt of payment providing orders are placed and paid for before 10am Monday to Thursday and are shipped via YODEL with tracking and drop-off with a signature and Royal Mail. This YODEL EXPRESS 24 (our Standard Carriage) means delivery is usually between 24 and 48 hours. If you prefer delivery Guaranteed Next Day by 1pm with required signature, an additional cost will be applied and this is usually double the EXPRESS 24 Standard Carriage rate, so please contact us before choosing this method. Goods to Ireland are dispatched via Kuehne and Nagel and YODEL (Please note that extra carriage cost is applicable and customers in Northern and Southern Ireland will be contacted if goods are ordered on line). Whichever shipment choice you make, we will provide you with a code to track your package by email or telephone on request. Please note that free carriage offered on promotions will be the EXPRESS 24 Standard YODEL 24 - 48 hour delivery option but this can be upgraded to Guaranteed Next Day PRIORITY 12 by paying the difference between the two options (eg. if YODEL EXPRESS 24 our Standard Delivery boxed items is £6.78 and YODEL PRIORITY 12 - Delivery by 1pm next day is £18.78 and your order exceeds £30 we will pay the first £6.78 of the PRIORITY 12 Delivery option leaving a balance of £12 for you to pay (OFFER APPLIES ONLY TO UK MAINLAND) and these carriage prices include VAT.

In addition to the above delivery costs, please note that deliveries to Scottish Highlands and Islands, Channel Islands, Scilly Islands, Isle of Man, Isle of Wight and Northern Ireland will incur an extra £13.50 carriage on top of our normal rate. Please note we DO NOT export items abroad.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Occasionally, Aquarius Manufacturing Ltd launch promotions which include free carriage on certain volumes of products. Please be aware that these promotions include free carriage to a UK Mainland address only and the promotions are not for a fixed period of time.